If you cancel a tour 72 hours (or more) before the scheduled start of your originally booked tour, then you will get a 94% refund. Between 24 and 72 hours you will get a 50% refund. Cancellations within 24 hours, no refund will be made. Be patient. From the date we issue the refund, it will take 3-5 business days to post to your account.
If you make changes to booking, the cost of the tour, fees, and taxes applicable at the time of the change will be applied and the difference will be charged or refunded.
You need to check in 30 minutes prior to your scheduled departure time. If you have not checked in prior to 30 minutes before your scheduled departure time, you will forfeit your seat and will not be refunded. Departures will not be delayed for people who have not shown up. If you need to cancel or change your reservation, please contact us at (928) 204-5939 or by emailing us at firstname.lastname@example.org.